AT&T Blames Computer Upgrade for Big Billing Snafu…

AT&T Blames Computer Upgrade for Big Billing Snafu…

We’ve all heard the horror stories, you open your phone bill and discover hundreds of dollars in long-distance charges for calls you never made. After checking to determine who’s fingers were do the walking, you realize it’s the phone company’s mistake. That’s exactly what happened to 15,000 of AT&T’s long-distance customers in Tennessee.The problem began last fall for both new customers and existing customers who had AT&T for L.D.